Frequently Asked Questions

ABOUT US:

Do You Have An Affiliate Programme? Unfortunately at present I do not offer an Affiliate programme. You can become an Amazon Affiliate and sell my Amazon Exclusive Children books using their affiliate system though.

What Is The Difference Ordering From Amazon Or Your Website? When you order my book from Amazon you will receive a paper book direct from them. When you order from my website you will receive your purchase immediately via a digital download.

How Can I Contact You? You can contact me by clicking on the 'Contact' link in my main menu above. Enter your email address and message, I will reply personally.

SHIPPING & DELIVERY:

Do You Offer Free Shipping? If you order my book from Amazon you will have to pay a small amount for shipping, I have no control how much is charged. Any purchase made from my website is free as all products are sent to you directy as a digital download.

Explore answers to my most commonly asked questions below

What is an Ebook?
The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.

Do I need any special software to read an Ebook?
Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained free from www.adobe.com. Ebooks in Word format will require Microsoft Word. Many Ebooks come in exe format which can be read on any PC.
You may also need extracting software such as 7zip ( free download from www.7zip.com ) to unpack your purchase from the ZIP folder that it will arrive in. Any product I offer for sale and is sold in a zipped folder will be advertised as such.

Will I get an instant download of my purchase?
Yes. After you have made your payment, you will receive an email with a link so you can download your purchase straight away. Any purchase made from Amazon will have a short delivery time.

Which methods of payment do you accept?
Currently we accept credit card and debit card payments by PayPal and Stripe. (If you haven’t got a FREE PayPal account click here to get one!)

I cannot download my purchase! What shall I do?
Simply contact me and I will help you.